Email Etiquette




Email Etiquette

Email is an important tool in today's business world.  With its prevalence, it is imperative this tool is used professionally and properly.  This course helps students understand best practices for setting up and composing email, and responding to messages, formatting messages, proofing messages and offers tips to minimize common mistakes like missing attachments, wrong addressing and more. 

With nearly 10,000 training videos available for desktop applications, technical concepts, and business skills that comprise hundreds of courses, Intellezy has many of the videos and courses you and your workforce needs to stay relevant and take your skills to the next level. Our video content is engaging and offers assessments that can be used to test knowledge levels pre and/or post course. Our training content is also frequently refreshed to keep current with changes in the software. This ensures you and your employees get the most up-to-date information and techniques for success. And, because our video development is in-house, we can adapt quickly and create custom content for a more exclusive approach to software and computer system roll-outs.

Like most of our courses, closed caption subtitles are available for this course in: Arabic, English, Simplified Chinese, German, Russian, Portuguese (Brazil), Japanese, Spanish (Latin America), Hindi, and French.


This course aligns with the CAP Body of Knowledge and should be approved for 0.25 recertification points under the Business Writing and Document Production content area. Email [email protected] with proof of completion of the course to obtain your certificate.

Learn essential email etiquette with this short informative course.

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What you will learn
  • Understand best practices for composing messages
  • Understand best practices for responding to messages
  • Learn about writing styles

Rating: 3.75

Level: All Levels

Duration: 1 hour

Instructor: Intellezy Trainers


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