Customer Service & Team Building Training Course

Customer Service & Team Building Training Course

Customer Service Excellence : Team Building Ideas : Customer Service Training For Excellence

Everybody in every organisation:

•Helps customers directly or

•Helps colleagues who serve the paying customer

Your personal benefits of delivering good customer service:  This course is put together with the hope that the following are achieved:

•You’ll get more satisfaction at work

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•Others will be friendly towards you

•

•You’ll have less re-work if you get it right first time

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•You’ll waste less time fire-fighting problems

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•You’ll have more control of your time and workload

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Customer Service Training Course : Team Building Training : Customer Experience Management : Customer Relationship

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What you will learn

• Significant knowledge and understanding of team building and custumer success through excellent customer service
• -Fulfilling personal and organisational needs, - the importance of how you do things, - customers buy experience, -How to get repeat business, - identifying and dealing the silent complainer, -How to become the company ambassador The will know - What’s different about good service? - How to put customers first, - what you need, quality, attention to detail, delivering great service, taking responsibility, - remembering good and bad service - Effective customer communications

Rating: 3.85

Level: All Levels

Duration: 43 mins

Instructor: Obeng De Lawrence