Assertiveness and Assertive Communication Skills

Assertiveness and Assertive Communication Skills

Do you often fail to stand up for yourself because you don't know how? Or maybe you push your own objectives too much?

Here's a course that will change your life!

MODULE 1: Good and Bad Behavior Types

This module contains:

• How to Change Your Life

• Assertive Behavior

• The Benefits of Assertiveness

• Passive behavior

• Aggressive Behavior

• Passive-Aggressive Behavior

MODULE 2: Recognizing and Dealing with Bad Behavior

This module contains:

• Recognizing and Dealing with Passive Behavior

• Recognizing and Dealing with Aggressive Behavior

• The LEEP Model for Handling Aggression

• Recognizing and Dealing with Passive-Aggressive Behavior

MODULE 3: Assertiveness and You - An Honest Look at Yourself

This module contains:

• Self Reflection

• How Others Perceive You

• Faulty Assumptions

• How Being Assertive Will Help You

MODULE 4: Your Inner Voice: Being More Confident

This module contains:

• Your Inner Voice: What Does it Say?

• Reprogramming Your Inner Voice

• The Power of Positive Thought

• Success Generates Success

MODULE 5: Assertive Body Language

This module contains:

• Demonstrating Assertive Body Language

• Body Language as Part of Communication

• Making Sense of Body Language

• The Nature of Assertive Body Language

MODULE 6: Three Steps to Being Assertive

This module contains:

• Finding the Right Words

• Guidelines for Assertive Language

• The Three Step Approach to Being Assertive

MODULE 7: Proven Assertiveness Techniques

This module contains:

• "What Would You Do in My Shoes?"

• Reflecting/Playback

• Fogging

• Broken Record

• Positive and Negative Enquiry

• Asking for More Time

• Explaining the Consequences

• Self-Disclosure

• The Power of Silence

• "What If"

• "What do You Think?"

MODULE 8: Putting Assertiveness into Action

This module contains:

• Assertive Negotiating

• Win-Win Outcomes

• Saying "No" Nicely

• Making Requests Assertively

• Putting Assertiveness Into Action

Learn about different behavior types, how to deal with them assertively & how to balance your needs with those of others

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What you will learn

• In this comprehensive, easy-to-follow Assertiveness course, you will learn about and understand:
• Good & Bad Behavior Types - Recognizing & Dealing with Bad Behavior - Assertiveness & You: An Honest Look at Yourself - Your Inner Voice: Being More Confident
• Assertive Body Language - Three Steps to Being Assertive - Proven Assertiveness Techniques - Putting Assertiveness into Action

Rating: 3.9

Level: All Levels

Duration: 1.5 hours

Instructor: ZandaX Training