Benchmarking

Benchmarking

After completing this course, participants will be able to:

1. Recognize the five steps of the basic benchmarking method

2. Develop a realistic plan and schedule for a benchmarking project

3. Search and identify potential benchmarking partners by conducting secondary research

4. Understand how to use the 7 basic Quality Improvement Tools for benchmark process comparison.

5. Select appropriate recommendations for process improvement

Harnessing The Power of Connectional Intelligence

Url: View Details

What you will learn

• A systematic PROCESS for measuring and COMPARING processes and ADAPTING best practices

Rating: 3.5

Level: All Levels

Duration: 32 mins

Instructor: Michael Bell