Best practices in Customer support




Best practices in Customer support

A knowledge repository that will help you stay ahead of the curve. It covers everything you need to know about best practices, which will make your customer support practice a success.
These practices can be followed by a customer support representative from any startup or enterprise!

You will be introduced to different factors and techniques from hiring a rep to using chat tools the best possible way!

Update 1.0.1: All the captions in the videos have been updated to match with the videos in the course.

Optimise your customer support practices by following these best practices

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What you will learn
  • Best practices in Customer Support
  • How to hire support reps
  • Best practices for a SaaS support rep

Rating: 4.07353

Level: All Levels

Duration: 1 hour

Instructor: Freshchat by Freshworks Inc


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