Avaya Self-Service Fundamentals

Avaya Self-Service Fundamentals

Are you looking for Avaya Self Service Training?

Avaya Certification is fast becoming the must have certificates for any IT professional working with corporate Enterprises. Most of the mayor banks and financial institutions rely on Avaya Self Service Solutions. This course is designed to help you pass the Avaya Exams. Even if you have never logged in to the Avaya platform before. No programming knowledge needed and no prior Avaya experience required. With this Avaya knowledge under your belt, you will be in high demand by many employers and you can command a superior salary providing Artificial Intelligence services for Enterprise Corporations.

In this course we will start with a broad overview of the Self Service platforms, concepts, the history, the evolution and then deep dive into the individual elements of the Avaya Self Service platform. You will explore IVR, Self Service Concepts, Voice Portals, Intuity Conversant Systems, Interactive Response, Experience Portal, Artificial Intelligence, etc.

Want to become a Self Service Expert? Or maybe Avaya Certified? Do this course!

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What you will learn

• Telecommunications Self Service Fundamentals
• History of IVR Systems
• What is a Enterprise Communications IVR System

Rating: 4.3

Level: Beginner Level

Duration: 1.5 hours

Instructor: Juan Sebastian Garcia