Communication for business owners, directors & managers




Communication for business owners, directors & managers

Do you want to be a better communicator at work and in business?

Do you want to learn more about communication skills and how to apply these at work and in business?

Do you want to understand your own communication and relationship challenges and identify the areas where you want to improve?

This course is a practical, action oriented course designed to give you the tools, tips and strategies to improve your communication and relationships at work and in business.

The course aims to give you an insight into communication and relationship skills and the challenges of communication and building relationships. You will understand your own communication and relationship challenges and identify the areas where you want to improve.  The course will explain the core communication skills and how you can apply these at work and in business and give you a range of communication tools, tips & strategies to use at work or in your business to be a better communicator. As you go through the course you will develop a personalised communication action plan to improve your communication and relationships going forward.

The course is designed to be practical and relevant to real life. It is not a theoretical or academic course on communication.


What are the course aims?

The course aims to:

* Give you an insight into communication and relationship skills and the challenges of communication and building relationships.

* Look at your own communication and relationship challenges and identify the areas where you want to improve.

* Provide you with a range of communication tools, tips & strategies to use at work or in your business to be a better communicator.

* Look at the core communication skills and how you can apply these at work and in business.

* Enable you to develop a personalised communication action plan to improve your communication and relationships going forward.


What is included in the course?

The course has the following sections:

* Introduction: including an introduction to the course and the tutor

* Communication costs & challenges: including looking at the costs of poor communication and relationships and the challenges of communication and relationships in the workplace.

* Your communication analysis, including an exercise to look at your own personal communication challenges at work and in business.

* Core communication skills – tips & strategies: including looking at a range of core communication skills tips & strategies. This section also includes an exercise to understand what you are going to do differently to improve your communication skills.

* Applying the communication skills – tips & strategies: including looking at a range of tips & strategies in how you can apply the core communication skills in different workplace situations. This section also includes an exercise to understand what you are going to do differently in applying the communication skills.

* Your communication plan: including your own communication challenges and action plans to improve your communication and in applying the communication skills.

* Course summary: including a short summary of the course, a course quiz to self assess your learning and a checklist of all the tips and strategies covered in the course.

We have also included introductions and summaries throughout the course to help with learning.

The course is in short bite sized lectures and you can see the detailed course content in the course curriculum.


Practical activities - Developing your own communication plan and a course quiz

There are exercises to complete as you go through the course to develop your own personalised communication action plan. These include understanding your own communication and relationship challenges and what actions you are going to take and what strategies you will follow to improve your communication and relationships at work and in business.

There is also a short multiple choice quiz in the Summary section of the course for you to use to self assess your learning from the course.

You will need to allow additional time in addition to the duration of the videos to complete the worksheets and quiz.


What will you cover on the course and what will you learn?

As you go through the course you will be looking at your own communication and relationship challenges, the impact on you, your work and your business, how to improve your own communication skills and how to apply these communication skills at work and in business.

By the end of the course you will have a better understanding of your own communication, know what your communication and relationship challenges are, have an action plan for improving your communication skills and an action plan as to how you will apply these communication skills at work and in business.

Even if you are not finding communication difficult at the moment, you will have the opportunity to review you, your work and your business and to decide on actions to enhance your communication and relationship skills and their application.


Important notes and more about the course

If you are already very knowledgeable about communication, this course may not be for you. It includes an insight into communication skills and the challenges of communication and relationships, practical communication tools, tips and strategies that you can use to be a better communicator at work or in your business and an opportunity to develop your own communication plan, some or all of which you may already know a lot about.  

By signing up for this course you gain lifetime access so you can watch the lectures at your convenience on your computer, tablet or smart phone.

You can choose to complete the whole course or just watch the lectures that are most relevant to you, whichever you prefer.

You can watch each lecture in full or just the elements you want to watch and you can stop a lecture at any point if you want to study the content in more detail.

You can watch the lectures at the pre assigned speed or you can choose to speed up or slow down the lectures to suit your own preference.

There are English text captions available on this course which you can choose to see or turn off.


Good luck

Good luck with the course and I hope you find it invaluable.

How to improve your communication & relationships at work & in business, with 50+ practical communication strategies

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What you will learn
  • An insight into communication & relationship skills & the challenges of communication & building relationships.
  • Understand your own communication & relationship challenges & identify the areas where you want to improve.
  • Over 75 communication tools, tips & strategies to use at work or in your business to be a better communicator.

Rating: 4.1

Level: All Levels

Duration: 2 hours

Instructor: Liz Makin


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