Course 1: Tom Peters' The Power of Excellence

Course 1: Tom Peters' The Power of Excellence

We explore Excellence per se – what it looks like and how you can make it happen in your workplace. This is not a long-term strategic plan we're describing. Tom Peters, the business management expert and best-selling author, will give you actionable steps to take in order to achieve Excellence in the next five minutes. If we talk about “Excellence” in ballet, which we do after a memorable performance, why can’t we talk about "Excellence" in business? Excellence is conventionally seen as a long-term aspiration. Tom vehemently disagrees. As he explains, Excellence is not a destination at which you arrive on a gloriously sunny day after years of brutally hard work. Excellence sustains us and inspires us day in and day out, minute in and minute out. There is no "long-term." There is only the way we act when we step out into the corridor after a meeting, or yes, the quality of your next four-line email. Excellence is, more often than not, a tiny "extra" in providing a service that makes a huge difference in the way we (customers) feel about this or that transaction. Excellence is something you enable today that makes others feel good about their work and its purpose - and themselves. This is Course 1 in a series of six courses titled Excellence: Now More Than Ever. The series includes courses on leadership, innovation, and putting people first.

Excellence Is the Next 5 Minutes

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What you will learn

• Create a culture of Excellence in your workplace.
• Master actionable skills like how to spend your time as a leader and where to put your focus RIGHT NOW.
• Develop Extreme Employee Engagement to improve communication, change attitudes, and make coming to work a pleasure.

Rating: 4.4

Level: All Levels

Duration: 1.5 hours

Instructor: Tom Peters