Training for Zendesk Administrators

You will learn how to configure Zendesk and set up business rules and workflows. This course is will teach you how to become Zendesk administrator to make changes to the settings and implement it in your company.

We’ll cover Zendesk Support Professional edition with its Email and Web Widget channels, the mechanics of business rules all the way to basic reporting.

Learn how to set up and configure Zendesk Support Professional Edition

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What you will learn

How to set up and configure Zendesk Professional
What are business rules and how to configure them
Basics of reporting

Rating: 4.55357

Level: Beginner Level

Duration: 3.5 hours

Instructor: Guidoo Services

Courses By: 0-9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

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Training for Zendesk Administrators