ServiceNow Certified System Admin (CSA) Tests by Release
ServiceNow Certified System Admin (CSA) Tests by Release
Exam Purpose
Prepare for the ServiceNow Certified System Administrator (CSA) exam with the most comprehensive set of practice questions with detailed explained answers, images, screenshots and reference links provided in different ServiceNow releases, including Paris, Quebec, Rome, and Tokyo.
The CSA exam certifies that you have the skills and essential knowledge to contribute to the ServiceNow system's configuration, implementation, and maintenance.
Exam Preparation
Exam questions are based on official ServiceNow training materials, the ServiceNow documentation site, and the ServiceNow developer site. This course should not be considered official study or exam materials and should only be used to practice for the actual mainline exam.
Practice Test Focus
Test 1: Tokyo release
Test 2: Rome release
Test 3: Quebec release
Test 4: Paris release
Exam Scope
Platform Overview and Navigation (7%)
ServiceNow Platform Overview
Platform capabilities and services
The ServiceNow Instance
Next Experience Unified Navigation
Instance Configuration (11%)
Installing applications and plugins
Personalising/customising the instance
Common user interfaces in the Platform
Configuring Applications for Collaboration (20%)
Lists, Filters, and Tags
List and Form anatomy
Form Configuration
Form templates and saving options
Advanced Form Configuration
Task Management
Visual Task Boards (VTBs)
Reporting, Dashboards, and Performance Analytics
Notifications
Self-Service & Automation (20%)
Knowledge Management
Service Catalogue
Flow Designer
Virtual Agent
Database Management (27%)
Data Schema
Application/Access Control
Importing Data
CMDB and CSDM
Data Migration and Integration (15%)
UI Policies
Business Rules
System update sets
Scripting in ServiceNow
Exam Structure
The exam consists of approximately (60) questions. For each question on the examination, there are multiple possible responses. You should review the response options and select the most correct answer to the question.
Multiple Choice (single answer)
For each multiple-choice question on the exam, there are four possible responses. You should review the response options and select the one response that most accurately answers the question.
Multiple Select (select all that apply)
For each multiple-select question on the exam, there are at least four possible responses. The question will state how many responses should be selected. You should review the response options and select ALL responses that accurately answer the question. Multiple-select questions have two or more correct responses.
Practice for the ServiceNow Certified System Administrator (CSA) exam in different releases: Paris, Quebec, Rome, Tokyo
Url: View Details
What you will learn
- Get prepared for the ServiceNow Certified System Administrator (CSA) exam by practising in the latest ServiceNow releases
- Gain the skills and essential knowledge to contribute to the configuration, implementation, and maintenance of ServiceNow
- Learn the new, updated and changed features and functionality with the introduction of the different ServiceNow releases
Rating: 5
Level: All Levels
Duration: 168 questions
Instructor: Ali Saghaeian
Courses By: 0-9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
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