ServiceNow Certified System Admin (CSA) Mock Tests by Domain
ServiceNow Certified System Admin (CSA) Mock Tests by Domain
Exam Purpose
Prepare for the ServiceNow Certified System Administrator (CSA) exam with the most comprehensive set of practice questions with detailed explained answers, all built in the latest release!
The CSA exam certifies that you have the skills and essential knowledge to contribute to the configuration, implementation, and maintenance of the ServiceNow system.
Exam Preparation
Exam questions are based on official ServiceNow training materials, the ServiceNow documentation site, and the ServiceNow developer site. It should not be considered the official study or exam materials and should only be used to practice the actual mainline exam.
Exam Domains
Database Administration (Test 1)
Self-Service & Process Automation (Test 2)
Introduction to Development (Test 3)
User Interface & Navigation (Test 4)
Collaboration (Test 5)
Exam Scope
Platform Overview and Navigation
ServiceNow Platform Overview
Platform capabilities and services
The ServiceNow Instance
Next Experience Unified Navigation
Instance Configuration
Installing applications and plugins
Personalising/customising the instance
Common user interfaces in the Platform
Configuring Applications for Collaboration
Lists, Filters, and Tags
List and Form anatomy
Form Configuration
Form templates and saving options
Advanced Form Configuration
Task Management
Visual Task Boards (VTBs)
Reporting, Dashboards, and Performance Analytics
Notifications
Self-Service & Automation
Knowledge Management
Service Catalogue
Flow Designer
Virtual Agent
Database Management
Data Schema
Application/Access Control
Importing Data
CMDB and CSDM
Data Migration and Integration
UI Policies
Business Rules
System update sets
Scripting in ServiceNow
Exam Structure
Multiple Choice (single answer)
For each multiple-choice question on the exam, there are at least four possible responses. You should review the response options and select the one response that most accurately answers the question.
Multiple Select (select all that apply)
For each multiple-select question on the exam, there are at least four possible responses. The question will state how many responses should be selected. You should review the response options and select ALL responses that accurately answer the question. Multiple-select questions have two or more correct responses.
Practice for CSA exam domains: User Interface, Collaboration, Database, Self-Service and Process Automation, Development
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What you will learn
- Gain the skills and essential knowledge to contribute to the configuration, implementation, and maintenance of ServiceNow
- Access the most comprehensive set of practice questions with detailed explained answers, all built in the latest ServiceNow release
- Get familiar with the exam format and structure, and practice your knowledge in a similar simulated exam environment
Rating: 4.80645
Level: All Levels
Duration: 495 questions
Instructor: Ali Saghaeian
Courses By: 0-9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
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