Difficult conversations: the complete guide

Difficult conversations: the complete guide

• Comprehensive Program on Difficult Conversations

This training contains everything you need to know to prepare and lead a difficult discussion.

In this training, I explain to you step by step how to prepare a difficult conversation. I'll share with you the do's and don'ts. I will also give you examples and practical exercises to illustrate each point.

Here are some testimonials from my course participants:

“I'm happy to be able to listen to people like Jamal. It's concrete, it goes to the essentials, there is a real sharing, it's precise and above all we feel that he knows what he's talking about with a good preparation upstream. I can only recommend this training because it is clearly an investment to make! ". Salahddin

“Pleasantly surprised by this course, I learned a lot. So, big questioning that comes at the best time in my life. Very motivating! » Nicholas

“Thank you for the concrete, the clarity and the synthesis! ". Lynne

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Why join this training on managing difficult conversations? Do you need to talk to someone about a sensitive subject but you don't know how to go about it?

Have you tried to bring up a sensitive topic with someone but couldn't find common ground?

Are you just afraid of having difficult conversations?

If so, this training is for you!

We all face situations where we have to confront someone because they did something we didn't like or because they said something to us that didn't please us either, or simply to change a situation that is considered unacceptable.

Unfortunately, most people have never learned how to handle these difficult conversations. Leaving difficult conversations unfinished can lead to conflict and limit you in your career or personal life.

Whether you are a manager, employee or parent, you sometimes need to correct certain behaviors, lay down certain rules or simply clarify certain situations.

It is for this reason that difficult conversations are a mandatory step. But they should not be a source of stress or anxiety, because there are techniques that allow you to manage them with confidence and serenity.

This is exactly what I am sharing with you in this training.

You don't have to guess, here are just a few skills you will learn by the end of this training:

• Prepare and manage a difficult conversation effectively

• Express your opinion without hurting the person in front of you

• Assert yourself without being aggressive

• Manage your emotions during difficult discussions

• Communicate with difficult people with confidence

• Get your message across with assertiveness

• Communicate more effectively to influence

• And much more

This is not a theoretical course, the techniques I share with you, you can immediately apply them and also see results. Throughout the training, you will find practical exercises to immediately apply what you learn.

Now, if you're ready to take your communication to the next level, I'll tell you right away inside.

Managing difficult discussions, persuasion, communication, leadership, feedback, assertiveness, knowing how to say no

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What you will learn

• Prepare and manage a difficult conversation effectively
• Express your opinion without hurting the person in front of you
• Assert yourself without being aggressive

Rating: 4.42806

Level: All Levels

Duration: 1 hour

Instructor: Jamal Lazaar