Master Practitioner in Emotional Intelligence (CERTIFIED)




Master Practitioner in Emotional Intelligence (CERTIFIED)

Develop emotional intelligence in yourself and others using advanced techniques of awareness and action through individually tailored communication and authentic leadership.


Leadership competencies essential to effective performance are related to emotional intelligence - a key skill to meet the business challenges of today and for the 2020's. Leaders high in emotional intelligence are more effective at building and maintaining relationships and managing conflict.

People trained in emotional intelligence show an increase in capabilities within a few weeks, which is sustained over the long term and helps them to further their careers. There are measurable improvements in decision making, influence and quality of life, and in creating value through people for people.

The Master Practitioner in Emotional Intelligence programme is a course for you if you are confident in working with your emotional intelligence at all levels in an organisation - even with people who you perceive as being more senior to you.

The Master Practitioner in Emotional Intelligence course covers the application of emotional intelligence with a business focus in different circumstances to improve and enhance performance.

The Master Practitioner in Emotional Intelligence course is not just about deepening knowledge and skill levels, it is also about developing the wisdom that enables you to generate a greater clarity of others and real understanding in others.

Reviewing diverse scenarios within work, emotional intelligence approaches are considered with emphasis on how emotional data can be applied in managing stress, in decision making and in building authentic relationships.


The Master Practitioner in Emotional Intelligence course delves into detail about

  • Emotional and Social Intelligence and leadership

  • Communication and human factors

  • Managing stress and developing stress tolerance; self and others

  • The influence of emotion in decision making

  • Using assertion to build collaboration and manage conflict

  • Ethics and social corporate responsibility

Ways to develop emotional intelligence are explored along with a variety of techniques to work with emotional intelligence when you are working as a coach and leader.

Your emotional intelligence skills and techniques can be applied in business, sports, education, coaching, therapy, or just your own personal development.

The Master Practitioner in Emotional Intelligence course will give you deep insights but, as you know, developing emotional intelligence will take time and effort, and even then you are not going to get it right all the time!!

Throughout this emotional intelligence course you will be guided through the competencies of emotional intelligence along with activities, exercises, quizzes and worksheets that will help you to understand where you are now and how to improve.  Your knowledge and understanding is easily transferable to help you work with others with the aim of improving their emotional intelligence.

The Master Practitioner in Emotional Intelligence course contains full course notes and several practical activities to put into practice and apply your learning.

These practical activities are completed as a part of the course. They are designed to help you to investigate how you view your emotional intelligence and how others view your emotional intelligence.

They can be used when working with individuals and teams to support their understanding and development of emotional intelligence.

The activities involve some engagement and interaction with other people and some reflection. They will help to guide you on what you need to change and how you need to change as well as how you can work with others to affect change.

A Master Practitioner in Emotional Intelligence will be rewarded for the extra study time and practical time spent applying the skills with others by developing a deep understanding of the subject, techniques and how the different practices interact with each other to produce their results.

Completing this course, you will be able to:

  • Determine how you can work with emotional intelligence to improve results and quality

  • Develop ways that you can build your interpersonal skills and enhance your relationships

  • Recognise ways that you can perform within the emotional climate of your work environment

  • Identify habitual emotional patterns and thought patterns that influence interactions

  • Assess the drive and motivation of others to influence and persuade with success

  • Identify ways to work with emotions to solve problems increasing your effectiveness in stressful situations and develop resilience

  • Evaluate your leadership skills and apply them to your career progression and the career progression of others

  • Gain recognised accreditation from The Institute of Leadership and Management enabling you to use the post-nominals M. Inst. LM after your name.


** Please note:  This Master Practitioner in Emotional Intelligence course is FULLY ACCREDITED with The Institute of Leadership and Management

Since 1947, The Institute of Leadership and Management has carried out extensive research into the knowledge, skills, attitudes, behaviours and values of great leadership.  They use their expertise to continually raise standards and to help others develop and grow.

The Institute of Leadership and Management recognises high quality, bespoke leadership and management training that will enhance your career.  Courses are accredited that meet their high standards for quality learning and are contemporary, engaging and focus on improving practice.

The Institute of Leadership and Management sets out best practice in management and leadership and is internationally recognised for their expertise in supporting leadership growth and development with the latest thinking and resources.

On completion of this course you will be able to apply to become a Professional Member of The Institute of Leadership and Management and use the letters M. Inst. LM after your name.  Professional Membership is offered at a discounted fee.  (Details are contained within the course).


There are 14 practical activities included within the course that require you to engage with the people that you work with.  This will not only take some effort, but it means that the course will take longer to complete than the 11+ hours indicated.


The course contains a series of Lightbulb Moments resource cards, which have been created to provide you with handy reminders of key points around topics covered within the course.

All PDFs can be completed online and are Section 508 / ADA Accessibility compliant.

All videos are High Definition recorded in 1080p.

All videos have grammatically correct English captions.

Latest update - December 2022

Approved by the Institute of Leadership and Management

Url: View Details

What you will learn
  • Determine how you can work with emotional intelligence to improve results and quality
  • Develop ways that you can build your interpersonal skills and enhance your relationships
  • Recognise ways that you can perform within the emotional climate of your work environment

Rating: 4.82692

Level: Expert Level

Duration: 11.5 hours

Instructor: Robin Hills


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